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1. What versions of Windows does NetVizor support?
NetVizor works on Windows NT/200x/XP/Vista, including 64-bit versions
of Windows. NetVizor does not directly support Windows 9x/ME,
but it has been successfully used on these platforms by users.
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2. Can NetVizor monitor ALL users on my network from one location?
Yes, once the NetVizor client is installed on each
workstation you wish to monitor you can use the NetVizor viewer
software to view activities for each user on your network from
one location. Complete network activity reports covering every
computer on your network can be generated as well.
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3. What if users use multiple machines during the day?
Not a problem. NetVizor can be setup to log roving
users as well. Please, to NetVizor's documentation for setting
this up - it is very simple to do, and it allows you to view individual
users, no matter what PC they use on your network.
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4. Some of my PC's are not showing up in the network
list.
Make sure they are on the same subnet as the PC's you are trying
to view. Also make sure that file/print sharing is enabled on
the PC you are trying to view, as this is needed for the centralized
viewer to 'find' the PC's on your network.
You can also use the "Computer Configuration"
feature to add IP address and workstation names to the viewer
automatically.
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5. How do I install NetVizor over my network from
one location?
NetVizor can be remotely installed to each workstation
on your network from your central workstation, providing you have
administrator access to each workstation, using NetVizor's remote
installation feature. Logon scripts can also be used to deploy
the NetVizor client to each computer on your network.
Please refer to NetVizor's help documentation for
extensive help.
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6. The client is installed, but I cannot view it when I try
accessing it?
First, make sure the client is running and is active(monitoring).
You can verify this by entering http://127.0.0.1 in your browser
when you are on PC you are trying to access, or by trying the
hotkey combination to bring up the NetVizor password prompt. If
it is indeed running, but you cannot view it remotely through
your browser, then try setting a customized port for NetVizor
in the General settings within the client. You will need to access
the machine via http://IP:PORT.
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7. Unwanted computers
are showing up in the network list.
You can disable the "Enumerate Network" feature in the
viewer options to stop NetVizor from auto-scanning your network.
After that you can configure the "Computer Configuration"
list to have NetVizor scan and load only the computers you want.
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8. How do I generate daily
activity reports?
When logged in to a workstation through NetVizor's web interface
select "Reports Generator" from the actions list. From
there you can generate reports for all users (or a specific user)
on a specific date (or all dates). Once a report is generated
you can save each report for later viewing/printing.
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9. Will NetVizor work
in Novell Environments?
Yes, assuming that the Windows TCP/IP network Novell is running
on is configured properly.
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10. Does NetVizor need
a server to store data?
No, NetVizor can store logs locally on the computer being monitored,
or on a central share on a central computer. A separate server
is not required for use with NetVizor.
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11. Does NetVizor use
a lot of network bandwidth when storing logs to a network location?
No, NetVizor is designed to minimize network bandwidth usage.
NetVizor will save logs to its specified network location every
5 minutes, and will not store logs if the computer has been idle
between updates. Only new activity performed by users between
updates is stored in each update, rather than re-transmitting
older data along with new data. Please refer to our log
storage calculator to estimate how much bandwidth NetVizor
may use on your network.
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12. What happens if
a network computer is taken off-site (i.e.: a company laptop)?
If a monitored computer is taken off-site and it is configured
to store logs to a network location it will automatically default
to local log storage until it returns to the network - after which
it will store its saved logs to the network location again. If
the computer is configured to store logs locally nothing will
change if the computer is removed from the network.
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13. Can I reconfigure clients remotely?
Yes, you can push new configuration settings and content filters
to active clients on your network from your central location.
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If you have any questions not covered here, please contact our staff. |
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