| 1. CyberSpy
is not logging my AIM Instant Messenger what's wrong?
This usually happens when you are using an unsupported AIM add
on. There are several of these, however the most common is DeadAim.
Addons of this sort typically alter the messenger and can cause
CyberSpy to not recognize it anymore. To fix this you can either
uninstall the AIM addon or use the keylogging function along with
the snap shots to view instant message conversations.
2. Should I uninstall the trial version before
installing the full version?
Yes, it is important that the trial version is uninstalled before
trying to install the full version of CyberSpy. This will make
sure that there are no conflicts between the versions.
3. How do I start using CyberSpy?
Simply install, and run CyberSpy and you'll be greeted by a quick
and easy configuration wizard screen. Need assistance with more
advanced features? Then please don't hesitate to ask for assistance
at our helpdesk.
4. What email clients are currently supported
by CyberSpy?
Currently CyberSpy directly supports Outlook, Outlook Express,
and AOL up to 9.0 SE. All other email clients will have their
typed or composed email recorded via the Keylogger.
5. Will anyone be able to access CyberSpy once
I have installed it?
No one has access to CyberSpy except you. You are able to create
your own personal password and hotkey to access your account to
ensure that the logs remain private until you have time to view
them at a later date.
6. What operating systems is CyberSpy compatible
with?
Currently CyberSpy supports the following Windows Operating systems,
versions 98/98SE/2000/ME/NT/XP and Vista!
7. I use the hotkey to access CyberSpy, but nothing
happens?
CyberSpy is probably not running. Double click the CyberSpy icon
to load CyberSpy then click "Start" to commence monitoring.
Be sure to click 'Start' again next time you stop monitoring,
to ensure it stays running. If you exit the software, it will
no longer be monitoring.
8. CyberSpy is not logging my Instant Message
conversations what's wrong?
Make sure that you have enabled recording of Instant Message
conversations under the general logging tab in the configuration
area.
|
Local Computer & Internet Monitoring Spy Software 
